Frequently Asked Questions (FAQs)

If your windscreen has a small chip or crack—typically smaller than a $1 coin and not in the driver's direct line of sight—it can often be repaired. However, larger cracks, damage near the edges, or impairments within the driver's view usually necessitate a full replacement to ensure safety and compliance with Australian road standards. ​

A standard windscreen replacement typically takes between 60 to 90 minutes. After installation, it's recommended to wait at least one hour to allow the adhesive to cure properly before driving. ​

Many comprehensive car insurance policies in Australia cover windscreen repairs or replacements, often without affecting your no-claim bonus. However, coverage details can vary, so it's best to consult your insurance provider. At Western Sydney Windscreens, we can assist with the claims process to make it as smooth as possible for you. ​

OEM (Original Equipment Manufacturer) glass is produced by the same manufacturer that supplied the original glass for your vehicle. It ensures a perfect fit and maintains the structural integrity and safety features of your car. We offer both OEM and high-quality aftermarket glass options, depending on your preference and budget. ​

Yes, we provide mobile windscreen repair and replacement services across Western Sydney. Our skilled technicians can come to your home, workplace, or any convenient location, equipped with all necessary tools to perform the job efficiently. ​

Driving with a cracked windscreen can compromise your vehicle's structural integrity and your safety. In Australia, regulations stipulate that certain types of windscreen damage can render a vehicle unroadworthy. It's advisable to have any windscreen damage assessed and addressed promptly. ​

Absolutely. We stand by the quality of our workmanship and offer a lifetime warranty on all our windscreen replacements. This warranty covers any defects in materials or installation, ensuring your peace of mind. ​

The cost of windscreen replacement varies depending on factors like your vehicle's make and model, the type of glass used (OEM or aftermarket), and any additional features like rain sensors or ADAS cameras. Generally, prices range from $300 to $600, but we provide upfront quotes to ensure transparency. ​

ADAS (Advanced Driver Assistance Systems) includes features like lane departure warnings and automatic emergency braking, which often rely on cameras mounted on the windscreen. If your vehicle has ADAS, replacing the windscreen may require recalibration of these systems to ensure they function correctly. ​

We strive to offer same-day service whenever possible. Availability depends on factors like your location, the extent of the damage, and the specific glass required for your vehicle. Contact us early in the day to increase the likelihood of securing a same-day appointment.